Organizational Chart
Who We Are
Unifor is a strong and effective union striving to protect the economic rights of our members. We are committed to building the strongest and most relevant union to bargain on behalf of all members. We are dedicated to providing members with a decent standard of living while ensuring that dignity and respect is part of every workplace.
Unifor Local 2002 represents more than 14,000 members across Canada in all provinces and territories.
(Montreal, Vancouver) Our members assist with the booking of various rewards for customers, provide answers to customer service questions related to online bookings, and support customers with their online transactions. Aeroplan is a loyalty marketing program operated by Aimia Inc.
> AEROPLAN
(Canada) Our Union represents members who work across Canada in three different bargaining units at Air Canada: Customer Sales & Service (Airports), Call Centres, Customer Journey Management, Customer Relations, Inflight Crew Scheduling and Flight Operations Crew Scheduling.
> AIR CANADA
(Toronto, and Calgary) Our members in Toronto and Calgary have two different collective agreements, they provide Passenger Service, Ramp, and Maintenance services as contract workers for various airlines. Job functions include customer check-in, loading/unloading of cargo, processing of inbound and outbound shipments, baggage handling, marshaling of aircraft, warehouse, and other related duties.
> AIRPORT TERMINAL SERVICES (ATS)
(Toronto) Our members at A.S.P perform security-related functions at airport entrances throughout Toronto’s Pearson International Airport. Members provide terminal access control, door patrol, airside access, pass control, and security specialists. Members also perform work as Canine security specialists responding to security calls for explosive detection and other related security concerns. Unifor represents Operational Support Representatives (OSRs) providing passenger, queue management and access control into various areas within the terminals.
> A.S.P SECURITY SERVICES
(Ottawa, Edmonton, Calgary, Yellowknife, Iqaluit, Eastern and Western Arctic) Local 2002 represents two bargaining units at Canadian North: Customer Service Agents.
> CANADIAN NORTH
(Montreal, Toronto) Our members perform cargo and warehouse work for various airlines. Cargo Airport Services Canada Inc (WFS) is one of the world’s leading providers of ground handling services, serving over 300 airlines at airports on five continents.
> CARGO AIRPORT SERVICES CANADA
(Vancouver) Our members provide in-flight food catering for a number of airlines operating from Vancouver International Airport including Korean Airlines, Cathay Pacific, and Lufthansa. Members also prepare and package takeout food items for the Starbucks coffee chain.
> CLS CATERING SERVICES
(Toronto) Members are baggage system operators and maintenance personnel they are responsible to ensure that kilometers of baggage belts are fully operational at Pearson International Airport, Terminal One.
> ELITE LINE SERVICES
(Halifax, Gander) Our members are pilots at EVAS Air Charters, operating as an Express Carrier on behalf of Air Canada. EVAS operates scheduled flights throughout Nova Scotia, Newfoundland & Labrador, New Brunswick, and Prince Edward Island utilizing a fleet of Beechcraft aircraft.
> EXPLOITS VALLEY AIR SERVICES (EVAS)
(Northern Canada, Ottawa, Western and Eastern Arctic) Our members in Northern Canada, Ottawa, and Western and Eastern Arctic are employed as customer service agents (at airports, reservations, and cargo), and station agents (performing all functions). Members at the airport work at the ticket counters, process passengers, and baggage at check-in, boarding, deplaning of customers, and assist passengers with mobility and special needs.
> FIRST AIR
(Kelowna) Our members are pilots working at Flair Airlines. Supplying large aircraft contracts and ad hoc charter services throughout Canada and beyond. Flair Airlines Ltd. is a privately owned Canadian charter airline based in Kelowna, British Columbia, with a business model as an ultra-Low-Cost Carrier (ULCC).
> FLAIR AIRLINES
(Toronto) Our members are responsible for the day to day operations of the largest airport in Canada. Performing a wide variety of assignments from baggage system operators, engineers, clerical and deicing coordinators to facility technicians. Unifor is the exclusive bargaining agent for all employees of the Greater Toronto Airports Authority at Toronto Pearson International Airport.
> GREATER TORONTO AIRPORTS AUTHORITY
(Saint John) Our members are responsible for almost every aspect of hotel operation including engineering, front desk reception, housekeeping, kitchen functions and banquets at the Saint John Hilton Hotel and Convention Center.
> HILTON HOTEL
(Canada) Our union represents members across Canada in three different bargaining units at Jazz Aviation Ltd: Customer and Aircraft Services, Crew Schedulers, Line Technical Services.
> JAZZ AVIATION L.P.
(Halifax) Our technical service members are employed in Halifax performing heavy maintenance, repair and overhaul (MRO) of aircraft to third parties including Jazz Aviation and Air Georgian. Jazz Technical Services/JTS is a division of Jazz Aviation L.P.
> JAZZ TECHNICAL SERVICES (JTS)
(Alert, Ellesmere Island, Nunavut) Our members supply a complete range of support services to Canada’s Department of National Defense including facilities maintenance, airfield operations, food services and transport, logistical and administrative support at CFS Alert. Nunavut is located approximately 817 km from the North Pole.
> NASITTUQ
(Ontario) Our members are paramedics responsible for patient care and medical transfers. Ornge operates the largest and most sophisticated program of aero-medical transport in North America. Members provide care to patients in both fixed-wing aircraft and ground ambulances.
> ORNGE
(Montreal) Our members are pilots from Quebec’s largest independent airline operating from Saint-Hubert Airport on Montreal’s south shore. Pascan Aviation is a regional airline based in Saint-Hubert and operates scheduled services within Quebec and Labrador and provides aircraft charter services.
> PASCAN AVIATION
(Winnipeg) Unifor Local 2002 represents one bargaining unit -the flight attendants. Flight Attendants at Perimeter are ambassadors of safety and customer service onboard. Perimeter provides scheduled passenger, charter and medevac service to remote communities throughout Manitoba and Northwestern Ontario.
> PERIMETER AVIATION L.P.
(Toronto, Calgary) Our members at Pivot Airlines (formerly Air Georgian) perform crew scheduling, flight dispatching, aircraft maintenance and clerical functions. Pivot Airlines is a Canadian charter airline founded in 2020 after purchasing the assets of Air Georgian. The airline’s Canadian air operator certificate allows for the operation of CRJ-100 series aircraft under subpart 705 of the Canadian Aviation Regulations.
> PIVOT AIRLINES
(Toronto) Our members work at Toronto’s Billy Bishop Toronto City Airport. There are three different bargaining units at Porter Airlines: Customer Service Representatives/Customer Service Ambassadors, Ramp Attendants, Facilities Cleaners/Groomers.
> PORTER AIRLINES
(Rouyn-Noranda, Montreal) Our members include nurses, pilots, maintenance technicians, and ground personnel servicing mostly Northern Quebec. The company is a leader in charter transportation for passengers, air cargo, and is the primary provider of air taxi and aeromedical evacuations in parts of Quebec, Ontario, and areas of northeast United States.
> PROPAIR
(Toronto, Montreal, Quebec City, Vancouver) Unifor Local 2002 represents four separate bargaining units and provides passenger ground handling services in the aviation industry. Swissport also provides service to chartered and scheduled airlines.
> SWISSPORT
Unifor: History and Mission
Unifor’s Mission
Unifor strives to protect the economic rights of our members and every member of the workforce (employed or unemployed). We are committed to building the strongest and most effective union to bargain on behalf of our members, working with our members to improve their rights in the workplace, and extending the benefits of unions to non-unionized workers and other interested Canadians.
Unifor’s History
Unifor was officially formed on August 31, 2013, at a Founding Convention in Toronto, Ontario. It marked the coming together of the Canadian Auto Workers union (CAW) and the Communications, Energy and Paperworkers Union of Canada (CEP) – two of Canada’s largest and most influential labour unions.
The birth of Unifor represented a sign of hope for the Canadian labour movement, and working people more generally.
For decades, union membership (as a share of total employment) had been in steady decline – particularly in the private sector. Running parallel to this decline in union density had been a sharp rise in income inequality, growing threats to retirement security, chronic unemployment and underemployment (particularly for young people) and a noticeable rise in insecure, precarious forms of work, especially among newcomers. The decline of union influence coincided with the rise of grossly imbalanced business-friendly policies, starting in the 1980s, that included tax cuts, labour market deregulation and corporate-led free trade deals.
Unifor was a bold answer to the question: “How do Canadian unions respond to the changing economy and these challenging times?”
Its large and diverse membership (that includes nearly every sector of the economy), makes it one of the most representative voices of our national economy. Its representative organizational structure and innovative forms of membership means it can better address regional economic and political matters on behalf of working people. Its core mandate – to be an effective union that is built by its members and deeply rooted in community – brings Unifor’s work into the day-to-day lives of Canadian families.
The Unifor project began as a discussion about union renewal in the fall of 2011 between former CAW President Ken Lewenza and former CEP President Dave Coles. Informal discussions led to formal talks among union leadership and staff. A formal discussion paper was prepared, which lead to a comprehensive, open and inclusive union revitalization project, spanning 20-months. Members were invited to follow developments of the New Union Project through regularly published reports, a frequently updated website, and were also asked to participate in telephone town hall meetings and online polls.
From its inception, Unifor has become a source of optimism and inspiration that a fairer, more secure future can be won for working people, that unions can adapt to changing times and remain a relevant voice for workplace and social justice.
Change and progress
The rights we take for granted today were achieved through years of collective struggle for a better tomorrow. This was not easy; workers made incredible sacrifices, so that we benefit from their activism. What follows here is not an exhaustive history of our Local, but simply a highlight of some of the labour gains and the pains that we have endured through the years.
FIRST CERTIFICATION
One of the most unpleasant chapters in our nation’s history was the government’s repression over the right for workers to unionize. For generations just mentioning the word union or strike could result in termination, being blacklisted, deported, imprisoned or even violently attacked.
Persecution continued until 1944, when the government – facing growing criticism from its allies as well as the high cost of repressing union activists – passed the Wartime Labour Relations (WLR) Act which recognized the legal status of unions and workers’ rights to collectively bargain. This unleashed a wave of pent-up demand for workers in all industries – including the airline industry – to organize into the unions of their choice.
In 1946, ninety-six out of ninety-eight eligible passenger agents (forty-one of whom were female) at Trans Canada Airlines (TCA later named Air Canada) signed union cards to organize as the Canadian Airline Passenger Agent Association (CALPAA). In spite of management’s strong protests, the WLR Board granted certification. CALPAA bargained their first contract with TCA on November 8, 1946, paving the way for all of our Local’s members today.
Unfortunately this first agreement entrenched TCA management’s practise of paying its female workers twenty per cent less than their male counterparts for completing the same work.
THE FIGHT FOR EQUALITY
Gender Pay Parity
With the struggle for certification complete, the first fight newly unionized workers challenged was management’s continued insistence of paying female workers less than their male counterparts. This practice was removed in the 1947 collective agreement.
Although this was an historic achievement, true workplace equality did not exist between female and male members in the decades that followed due to issues such as the unequal pay between classifications (e.g. reservations agents versus male dominated airport agents) and the inability of workers in lower paid classifications to transfer to the higher paid ones.
Predecessor unions waged constant struggles against this form of institutional discrimination. As a result, many of our collective agreements today have one classification as well as the ability to move between functions without penalty. Unfortunately classification and function divisions still exist; this is still a work-in-progress.
Marital Status
Once a female airline worker got married, she was reduced to casual status and forced to apply to renew her employment status every three months. The 1958 collective agreement ended this discriminatory practice.
Decades later two of our predecessor Locals – 1990 and 2213 – united to support a Supreme Court challenge by a member for the right to same sex spousal benefits. Although the case was initially considered a short term legal defeat, it achieved its ultimate aim by forcing an end to many discriminatory benefits and practices in our industry on the basis of marital status. It is recognized as one of the founding cases that paved the way for the legalization of same sex marriage.
The “nominated partner” benefits many single workers enjoy today (irrespective of sexual orientation) are a direct result of our Local’s activism for members in a same sex relationship.
Employment Status: full time and part time
Equality of treatment and pay for all workers, irrespective of status, has been another long struggle. In the 1980’s, strikes by our members at Air Canada and Pacific Western Airlines led to ground breaking agreements enshrining equal rights for part time workers. Unfortunately today, third-party contracting within our industry has created a resurgence in inequality for workers.
Maternity Leave
In the past, airline workers who became pregnant were terminated by their employers. In 1965, progress was finally made by our union granting these workers the ability to request a ‘leave of absence.’ Their return to work was still contingent upon an available vacancy, forcing these workers to essentially re-apply for their jobs without any previous rights. By today’s standards this could hardly be considered a win, but it signaled progress on this issue within our movement.
Airline management refused to make any more concessions whatsoever. This odious treatment of pregnant workers and new mothers continued until 1981 when a strike by the postal workers (represented by CUPW) forced the Canadian government to finally enact maternity leave language for all Canadians. Our predecessor unions were early and vocal supporters of this historic strike. The postal workers faced incredible persecution during their forty-two day strike with several arrests and rabid opposition from the right wing and their anti-union media, but their sacrifice is one of many examples of the hard won gains accomplished by labour solidarity that we take for granted today.
Human Rights
Local 2002 has been at the centre of some very important struggles throughout its history, pushing for a more tolerant and equal society. Our Local demonstrated leadership on this issue in 2001, by appointing the first human rights coordinator.
GOVERNMENT RELATIONS
In spite of the government’s initial opposition to our collective rights as workers, much of our early history saw the government play a mostly positive role in the formation of our industry. Policies such as the ownership of TCA / Air Canada and the regulation of a Canadian based industry ensured a stable environment which fostered the development of a multitude of airlines that thrived in a variety of different networks.
Our Local was at the front of this wave of growth; virtually every airline in Canada had at least one bargaining unit represented by our Local. The Local’s earliest and largest units: Canadian Pacific Air Lines and TCA/Air Canada made industry wide gains and expanded to every corner of the country.
This was not always easy, nor was the government always accepting of our rights as evidenced by the imposition of Wage and Price Controls in the mid-1970’s which unilaterally rolled back negotiated gains. The government also refused to actively enforce first agreement rights for newly certified airlines like Norcanair. However, due to our industry wide representation, we were largely successful in bargaining respectable contracts and working conditions for our members.
De-regulation
Overnight, what was once a stable industry with good jobs turned into a free-for-all when the pro-corporate Mulroney government in 1984 not only privatized Air Canada, but forcibly de-regulated the Canadian airline industry in 1987.
Every airline that existed at the time of de-regulation has ceased operations, merged into another entity or restructured through bankruptcy. This one hundred percent failure rate is unprecedented within any industry in Canada.
Open Skies
With the signing of “Open Skies” agreements, the attacks against airline workers by governments continued. The corporation-ism of Canadian airports caused former department of transport airport workers to lose many benefits including defined benefit pensions for future workers. Wall Street bankers and senior Air Canada Executives pocketed over $4.5 billion from creating independent companies of Jazz, Aeroplan and AVEOS.
This anti-worker agenda turned from being policy driven into open hostility. In 2011 the Harper government drafted a special bill against the union’s right to strike. Before the bill was passed and criminal charges were laid against our union, the CAW was forced to reach an agreement, ending a three day strike.
LABOUR RELATIONS
Prior to deregulation an uneasy balance existed with conflicts often limiting the pace of progress for our members.
De-regulation, the privatization of Air Canada and the corporatization of our airports have permanently destroyed this balance forcing our members to deal with: never ending crises, restructurings, mergers, contracting out of our work, and the outright liquidation of some airlines such as Canada 3000 in 2001.
It is difficult to make progress when a day does not go by without a crisis in at least one of our units.
Twenty-five years of de-regulation has seen the rapid rise of contract ground handlers. These members face extreme challenges and our ability to make gains for them will be the defining battle of our times. Our Local faces the challenges by aggressively organizing new units to maintain union density.
UNION ADMINISTRATION
Shortly after forming the Canadian Airline Passenger Agent Association (CALPAA) it became very clear that a more formal organization was needed to be an effective union.
Two approaches were tried: the mostly TCA/Air Canada workers continued building an independent union leading to the eventual formation of CALEA and the mostly CP Air workers joined the American based Brotherhood of Railway and Airline Clerks (BRAC).
Both groups achieved great gains but the challenges of the 80’s exposed limitations and forced them to increasingly unite due to a rapidly changing industry.
Strikes at both Air Canada and Pacific Western Airlines created great financial strain for CALEA. As employers became more aggressive it became clear that a larger union was needed to have the resources needed to fight their agenda. On August 19, 1985 CALEA formally merged into the UAW / CAW as Local 2213.
The changes wrought from de-regulation played havoc on representational rights and it was not long before BRAC and CAW 2213 were embroiled in a series of representational votes. These continued until the spring of 1990 when the workers from BRAC formally joined the CAW as Local 1990.
This duality remained in place until the merger of Air Canada and Canadian Airlines International (CAIL) which once again forced representational issues leading to the merger of CAW Locals 1990, 2213 and 4236 (representing Air Nova Maintenance workers in Halifax, Nova Scotia) into CAW Local 2002 in 2002.
AWESOME POWER OF AIRCRAFT
The 10,000 members of Local 2002 and all of the retirees are drawn together by the awesome power of aircraft. We fix them; tow them; fuel them; load baggage, cargo and passengers and critically injured people; sell airline tickets and reward programs; prepare the food; schedule crew; and take care of all the complexities of operating an airport: clean runways, ensure security, maintain the baggage belts, assist passengers with parking and even ensure they have a bed to sleep in at their destination. We are all linked by that common thread.
We work in one of the most difficult, unstable and economically challenging industries that exist. None of our members, regardless of which company they work for have been immune from the attacks of our employers, economy or the government that should be there to protect our rights, not strip them away. As members of Unifor, we are much stronger together. We will continue to draw upon that strength to meet the challenges ahead.
THE ROAD AHEAD
History never stays still and the battles fought today will determine our collective future.
Although we work in an industry constantly in crisis, we have always been on the right side of history when it comes to fighting to better the lives of workers and their communities.
Collectively we have made history, particularly in the advancement of human rights. Our challenge as a local is to continue to build on the great legacy built by those who toiled before; the workers of the future deserve no less.
UNIFOR’S HISTORY
Unifor was officially formed on August 31, 2013, at a Founding Convention in Toronto, Ontario. It marked the coming together of the Canadian Auto Workers union (CAW) and the Communications, Energy and Paperworkers Union of Canada (CEP) – two of Canada’s largest and most influential labour unions.
The birth of Unifor represented a sign of hope for the Canadian labour movement, and working people more generally.
Donations
Unifor 2002 Statement on Donations
Unifor 2002 recognizes that there are a great many opportunities for fund raising that our members are involved with. This donation page has been set up to showcase not only the fundraising that the Executive Board has supported but also those that fall outside our mandate. As a socially involved union, we encourage our members to be involved in, and support, causes that benefit our communities and society.
In Solidarity,
Unifor 2002 Executive Board
Canadian Red Cross: The Red Cross is supporting the province of British Columbia and local authorities in providing assistance to those affected by the wildfires.
Your donation will help provide immediate relief such as cots, blankets, family reunification and financial assistance for food, clothing and personal needs. Beyond meeting immediate needs, your donation may also help re-entry and go towards more long-term recovery, resiliency and preparedness.
Fédération des travailleurs et travailleuses du Québec / Canadian Red Cross: Heavy rainfall has caused extensive flooding in several provinces across Canada, forcing thousands of people from their homes and communities. In Quebec, historic levels of rainfall caused Montreal to declare a state of emergency. Donations to the Red Cross will support ongoing immediate relief efforts for impacted areas, as well as help for individuals, families and entire communities as needs arise over time and people recover from this disaster.
Given the dire situation created by the floods this spring, the FTQ is asking all affiliates to contribute funds.
The BC Health Coalition is a network of individuals and organizations with a shared passion for public health care. Our coalition community is comprised of over 600,000 people in B.C. – and growing.
BCHC has a small, hard-working staff team, a network of dedicated health care policy experts, and many committees of community representatives who support our work.
In early 2016, the daughter of a Unifor 2002 member went through a double-lung transplant operation.
Help Paige Anderson, former District Chairperson at Jazz District 614 YXE, spread the word about Cystic Fibrosis and organ donation: ‘Donor donation saved my child’s life.’
WHAT IS CYSTIC FIBROSIS?
Cystic fibrosis is the most common fatal genetic disease affecting Canadian children and young adults. At present, there is no cure.
The Canadian National Transplant Research Program is a national research network designed to increase organ and tissue donation in Canada and enhance the survival and quality of life of Canadians who receive transplants.
- Unifor Local 2002
Tel: (905) 678-1551 (888) 226-8885 - Email: [email protected]
- Head Office:7015 Tranmere Drive, Suite 5
Mississauga, ON L5S 1M2